100% Fill Rate for Bosch!
How do you turn a good loyalty program into a great one? With a top-notch on-field team, proper planning, and impeccable execution.
Client's Requirements
1. Nationwide recruitment for a specialised industry: Sourcing qualified candidates across diverse regions presents challenges in finding talent with the necessary industry-specific skills.
2. Increasing engagement on the loyalty app: Boosting user interaction requires targeted strategies to enhance value, usability, and customer rewards, driving long-term app adoption.
3. Managing a large-scale field team: Coordinating and supervising a dispersed workforce demands robust communication, tracking systems, and consistent training to maintain productivity and efficiency.
Why Channelplay?
Bosch sought a partner with expertise in large-scale recruitment, payroll, training, and field force management. With a proven track record of handling complex projects involving thousands of employees across India, Channelplay was the ideal choice.
Our Approach
Channelplay employed a strategic approach to address Bosch's challenges:
1. Rapid Recruitment: Leveraging our extensive network, we achieved a 100% fill rate with a hiring turnaround time of just 7 days.
2. Technology-Driven Efficiency: Utilising our 1Channel platform, we created customised workflows to streamline operations and track performance metrics.
3. Performance Optimisation: We focused on driving increased engagement on the loyalty app and boosting sales through effective field force management.
Results
Channelplay's partnership with Bosch yielded impressive results:
1. 100% Fill Rate: Successfully recruited and onboarded the required number of FOS within a short timeframe.
2. 90%+ Month-on-Month Target Achievement: Consistently exceeded performance targets through optimised processes and effective field force management.
Bosch commended Channelplay for its professionalism and efficiency in managing the FOS team, recognising the positive impact on their loyalty program and sales.
Channelplay is passionate about sales outsourcing and B2B loyalty program management. Let's discuss how we can elevate your business.
